Questions and Answers

Outsmart Acne Clarifying Treatment

Question:

Can you use this with other cleanser and moisturizer/sunscreen combinations or is it formulated to work best with what is recommended? I've been using the anti-aging acne cleanser and moisturizer, but I may switch to the sensitive skin cleanser. Thanks!

Asked By : cathy

Asked : Nov 17, 2018

Answer:

Yes, you can use any cleanser that you would like as well as moisturizer. You can mix and match products however you do not want to layer treatments. You only want to use one treatment in the morning and one in the evening.

Answered By : Murad

Answered : Nov 20, 2018

Question:

After clarifying cleanser do you recommend this product at the same time with post acne spot lighting gel? I have both acne , dark post-acne spots, and dark spots with active acne so I don’t know which product to use first

Asked By : sue

Asked : Nov 15, 2018

Answer:

You only want to use one treatment in the morning and one at night so use the Outsmart Acne Clarifying Treatment in the morning and then the Post Acne Spot Lightening Gel as your evening treatment.

Answered By : Murad

Answered : Nov 16, 2018

Question:

Hello, can it be used for back acne?

Asked By : Tntrs

Asked : Oct 24, 2018

Answer:

Yes, you can use the Outsmart Acne Clarifying Treatment on your back however we also have the Acne Body Wash and the Clarifying Body Spray to help with acne breakouts on the body.

Answered By : Murad

Answered : Oct 24, 2018

Clarifying Cleanser

Question:

Any expectant moms here using this product? I loved the clay mask and facial wash before my pregnancy! I know Murad works for me, and would love it if I could continue to use the products, but first must make sure that nothing will harm my little bambino :)

Asked By : Tara

Asked : Dec 10, 2018

Answer:

Please be advised that while Murad undergoes all possible safety testing for the quality and efficacy of our products, we have not conducted specific testing for pregnant or lactating women. Dr. Murad recommends that women who are pregnant or lactating consult their physician before using any Murad products.

Answered By : Murad

Answered : Dec 12, 2018

Question:

breaking out more More Details : I was given a sample of this product for free but when I used it I noticed It was breaking me out more. My husband also tried it and got this same results. Is this product suppose to make you breakout, then clear your skin?

Asked By : Beth

Asked : Jul 17, 2018

Answer:

The Clarifying Cleanser should not cause you to break out. It may be that it is not the proper cleanser for your skin. You can contact Customer Service for customize assistance.

Answered By : Murad

Answered : Jul 20, 2018

Question:

The product catalog is in step 1. Can I use the products of stage 1, such as Clarifying Cleanser, with Stage 2 products like the Acne Clearing Solution?

Asked By : mhla

Asked : Jul 03, 2018

Answer:

Absolutely! You want to cleanse, then treat, the hydrate and protect.

Answered By : Murad

Answered : Jul 07, 2018

Oil-Control Mattifier SPF 15 PA+++

Question:

Can I used this as a primer??

Asked By : Lizbeth

Asked : Jul 26, 2018

Answer:

You can indeed apply makeup after the Oil Control Mattifier. It is not a primer however.

Answered By : Murad

Answered : Jul 26, 2018

Question:

Do you use this on top of your moisturizer?

Asked By : Nicks

Asked : Jul 13, 2018

Answer:

I like to use it half way through my work day to dry up some of the oil!

Answered By : kpyrtle

Answered : Jul 22, 2018

I use this on top of a light moisturizer every day to help my forehead and chin stay matte and it works very well.

Answered By : Becky

Answered : Jul 16, 2018

You can use it by itself or if you feel you need more hydration you can apply it overtop of your moisturizer.

Answered By : Murad

Answered : Jul 13, 2018

Rapid Relief Acne Spot Treatment

Question:

Can you provide a link to purchase the 3.0% sulfur Acne Spot Treatment please. I wrote a review of disliking the b.p. version about a year and half ago, and a Murad rep provided a link to purchase the one I like, so I stocked up and now I need to purchase again and no longer can find the link. Thank you!

Asked By : Colleen

Asked : Sep 30, 2018

Answer:

We are so sorry however that product has been discontinued and we have no inventory remaining.

Answered By : Murad

Answered : Oct 01, 2018

Question:

Is it necessary to use ice? More Details : The site says to apply ice first, then the treatment. The box doesn't mention it at all though. Will using ice first give better results?

Asked By : David

Asked : Sep 20, 2018

Answer:

Yes, the ice helps to reduce the inflammation and swelling.

Answered By : Murad

Answered : Sep 20, 2018

Question:

Can I use the rapid relief acne spot treatment after I use the acne clearing solution? Is that the best way to go about it?

Answer:

I use it after the clearing solution all the time and it works wonderfully.

Answered By : BAK

Answered : Aug 17, 2018

Skin Perfecting Lotion

Question:

how long does the 1.7 oz last?

Asked By : Abigail

Asked : Jan 22, 2018

Answer:

The Skin Perfecting Lotion should last 2 to 3 months.

Answered By : Murad

Answered : Jan 23, 2018

Question:

Does it prevent the clogged pores?

Asked By : Lily n.

Asked : Jan 22, 2018

Answer:

The Skin Perfecting Lotion is a lightweight, oil free, moisturizer that uses Retinol and Queen of Meadow Extract to help prevent clogged pores and control shine. Arnica helps to soothe the skin and calm redness and irritation while Algae Extract helps diffuse oil leaving a refined skin texture.

Answered By : Murad

Answered : Jan 22, 2018

Question:

Is this mattifying or does this give you a glow? I like to GLOW!

Asked By : Rob

Asked : Jan 15, 2018

Answer:

The finish of the Skin Perfecting Lotion. is more matte.

Answered By : Murad

Answered : Jan 15, 2018